1. Global Workforce Optimization Product and Market Report 2017-2021 Featuring Aspect, Calabrio, dvsAnalytics, NICE, OnviSource and Verint, OpenText and ZOOM

    Global Workforce Optimization Product and Market Report 2017-2021 Featuring Aspect, Calabrio, dvsAnalytics, NICE, OnviSource and Verint, OpenText and ZOOM

    Share this article DUBLIN , Jan. The "2017-2018 Workforce Optimization Product and Market Report" report has been added to Research and Markets' offering. Enterprises need WFO functionality more than ever, and the vendors who are responding with innovations, including new architectures and intelligent automation will be best positioned to adapt to changing market needs.

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