1. Salesforce claims you can set up customer service in Service Cloud update in less than a day

    Salesforce claims you can set up customer service in Service Cloud update in less than a day

    Salesforce announced an update to its Service Cloud today, which the company says enables non-technical administrators to build a customer service organization with connected services in less than day. That’s a bold claim, even for the marketing department, but the Service Cloud app builder has been built on top of the Salesforce Lightning development platform and designed to drag and…

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