Artificial Intelligence is making life easier for fans across the country. ReplyBuy sends texts to all fans and whomever replies “Buy Now” the most quickly, get the tickets. Now, they’re introducing ReplyBuy.ai, an artificial intelligence program that acts as a concierge service to tickets into the hands of fans even faster. The chat bot asks follow up questions whenever customers send a text telling it that they want tickets. After finding out how many tickets are needed and the price range, the chat bot buys the tickets and instantly texts them to the recipient. Several NFL, NBA, NHL and MLS teams are using the service, as well as some major universities such as UCLA and the University of Arizona. The company has future plans to be integrated into apps with chat capability and messaging based services such as iMessage and Facebook Messenger, along with Internet of Things devices such as Amazon Echo and others. Founded in 2011, the company has raised $2.65 million to date.
Another product that aids sports fans is MLB Advanced Media. The product helps reinvent the customer experience with the help of Amazon Web Services’ Kinesis which processes real-time streaming data. It works to measure every pitched ball’s movements more than 2,000 times per second, stores the data on Amazon S3 and then performs pitching analytics and so many others on Amazon EC2. Collectively, the suite of services generates nearly 7TB of raw statistical data per season shedding quantitative light on baseball myths and pearls of wisdom.